Associate Director


6 yrs+ in qualitative research (ideally agency side)


Central Manhattan, NYC

Introducing The Big Picture…

We’re a global qualitative research agency specializing in design research, with offices in London and New York.

We believe design research is different – it requires a combination of design expertise and research experience that generalist research agencies simply can’t provide. Nowhere else will you find a greater level of global design research knowledge than at The Big Picture. We make design work harder for our clients and have experience across a range of areas including: Pack, NPD, Retail, Visual Brand Identity, Innovation, Strategy and design for retail.

After 20 years of working globally from our offices in London, we opened our first international office in New York in 2013. Recent strong business growth has meant that we need to expand our team! As such we’re in search of an Associate Director-level researcher keen to specialize in the area of design research.

This is a fantastic role for someone who can lead and get stuck in at every stage of the research process, and who relishes the opportunity to help shape the business, building on the success we’ve had so far.


Job Description

We’re looking for an expert and insightful qualitative researcher to report into the SVP. They need to have experience working at every stage of the research process, and be practiced at leading projects start to finish, from taking the brief from the client, to writing and delivering the final report.

Specifically we’re looking for:

  • A sharp thinker with strong analytical ability; someone comfortable with detail, but able to rise above it to tell a story
  • A skilled communicator with excellent written skills and an engaging and confident presenter VACANCY ADVERT Associate Director
  • A good organizer with excellent attention to detail, an ability to make things run like clockwork
  • A proven passion for design, and a visual eye, which they can apply to our clients’ challenges
  • Advanced knowledge of standard software packages (including Word and Keynote ideally)

In addition to top quality research skills, we need someone with a proven track record and enjoyment of developing the business. This includes experience leading and nurturing relationships with existing clients as well helping to generate new business.

  • Skilled at building genuine and deep relationships with existing clients both on and after projects
  • Prepared to take responsibility for developing specific clients
  • Able to spot opportunities for conversation starters with new clients, with experience writing and presenting creds
  • This role will also be a Development Manager for members of the team. We are looking for someone with a natural aptitude for developing and mentoring others.


What makes this a great place to work

There’s opportunity in this role to work with high caliber CPG clients on challenging and interesting projects, as well as scope to get involved with the nuts and bolts of the business, and help shape how we grow.

We offer a generous benefits package, including healthcare, 401k, 20 days holiday (in addition to public holidays) and a discretionary bonus.

Apply Now

Email Kristina Auten with any questions about the role.

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